Automatic schedule: For customers with regular year-round use, such as gas cooking, clothes dryers, or water heaters, we use a Julian schedule based on calendar days. Typically, a 500-gallon tank for an all-gas home will get deliveries 4 times per year, while a 1,000-gallon tank might get deliveries 3 times per year.

For customers with primary heating appliances, we use a degree day method, which factors in your usage rate and seasonal temperature changes. If temperatures drop in a given period, more degree days occur and your heating fuel needs increase, so your fuel delivery takes place sooner. If temperatures rise, resulting in fewer degree days, you won't need a new fuel delivery as quickly.

Will-call delivery: You call us when you need a delivery. We don't recommend will-call if you use propane for your primary heating, because you’re at greater risk of running out of fuel. That can cause a serious safety hazard and requires that a service technician check your system before we refill your tank. Will-call delivery can also be more expensive than the other methods, as additional fees may apply if we don't have enough advanced notice.